I am not backward about speaking about poor service or products. To counter this, I try to give credit where credit is due. I've had great service this week from Tasmania. I've bought goods several times over a few years from Beauty and the Bees.
I gave some of their products to two DILs and to my sister at Christmas. They were very well received. One DIL said she loved their goods but usually could not afford them. It was her birthday last Wednesday.
It was very well packed in a neat little box marked as fragile. Lots of bubble wrap and soft packing to fill the box. As I opened the box, there was a sharp but delicious smell from the soap and I found a sample shampoo bar and a sample soap as well as my order.
Postage used to be by weight and moisturisers etc are heavy. Their products are now sent by Star Track courier which so far has been much cheaper than mail. I can't fault their service either.
I'm very happy overall.